FAQs

Where are you based?


We’re based out of Corning, New York.

How long does it take to get a website designed?


The time it takes for us to design a website is based on a number of variables which includes the time you take to give us the required information. Plus, it also depends on if you just need website design or does it also need to be implemented on a CMS system and lastly the functionality you require. The best way to get an ETA for your specific project is to get in touch with us directly over the phone.

How much do you charge if I need something that you designed changed / revised?


It really depends upon the change. We can make minor changes without a charge. However, major changes to your logo, website design or marketing collateral can be time-consuming so the charge will vary. If you need something revised just let us know and we will quote you a price accordingly.

How much do you charge if I need something that you designed changed / revised?


It really depends upon the change. We can make minor changes without a charge. However, major changes to your logo, website design or marketing collateral can be time-consuming so the charge will vary. If you need something revised just let us know and we will quote you a price accordingly.

Who do I call if I have a problem?


You call our toll free number 877-567-SCOPE

Do you also write content for the websites you design?


Yes we do but there is a separate charge associated with it, it’s not part of the design you order. However, we will be more than happy to furnish you with a quote for copywriting.

What guarantees do you offer?


We are a professional design agency so we guarantee that the graphics we come up with are the very best they can be for your product and services. We also guarantee that you will be more than satisfied with our services. We also offer excellent customer service!

Do I need to pay you a visit to discuss my project?


You don’t need to pay us a visit unless you’re in Corning, NY or somewhere nearby. We can discuss everything over the phone, via email, web meeting, and skype. There is no reason for you drive or take a flight to come down here.

What type of input do you need from me?


Nobody knows your products and business better than you. But as designers and creative people who will be responsible for creating graphics that reflect what your business does we need to learn about it. So, you’ll need to give us a rundown of your products and services, as well as what sets you apart from the competitors in the industry. We can arrange for a free Discovery Meeting, during which we discuss everything. That said it does not take long for us to understand what your business is all about.

What payment methods do you accept?


We accept, checks, cash, and all major credit / debit cards.