{"id":3970,"date":"2023-10-31T18:56:00","date_gmt":"2023-10-31T18:56:00","guid":{"rendered":"https:\/\/scope-development.com\/scopedesign\/2023\/10\/31\/success-stories-transforming-ideas-into-reality\/"},"modified":"2026-11-04T07:25:57","modified_gmt":"2026-11-04T07:25:57","slug":"success-stories-how-companies-transformed-ideas-into-reality-with-proven-roi","status":"publish","type":"post","link":"https:\/\/scopedesign.com\/cms\/success-stories-how-companies-transformed-ideas-into-reality-with-proven-roi\/","title":{"rendered":"Business Transformation Examples: How 4 Companies Turned Ideas Into Measurable Results"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The strongest <strong>business transformation examples<\/strong> do not begin with a dramatic before-and-after story. They begin with a change you can name and an outcome you can inspect. Domino\u2019s changed its core product and how it talked about the problem. Adobe shifted from selling perpetual software licenses toward subscriptions. Microsoft reorganized around a cloud-first strategy. DBS redesigned banking around digital customer behavior and measured the economics of that behavior.<\/p>\n<p class=\"wp-block-paragraph\">All four companies reported meaningful business results. But that does <em>not<\/em> mean every dollar of growth was caused by one transformation initiative. That distinction matters. A useful case study shows the change, the timeframe, the signal that moved, the source, and the limits of what the evidence can prove.<\/p>\n<p class=\"wp-block-paragraph\">That is the standard this article uses. The old version of this page included anonymous companies and precise percentages that could not be traced to a defensible evidence chain. Those claims are gone. What follows are four named examples with primary or first-party evidence, plus a practical way to judge transformation ROI without turning correlation into a sales story.<\/p>\n<h2 class=\"wp-block-heading\">Four Business Transformation Examples at a Glance<\/h2>\n<figure class=\"wp-block-table\">\n<table>\n<thead>\n<tr>\n<th>Company<\/th>\n<th>What materially changed<\/th>\n<th>Reported outcome<\/th>\n<th>What the evidence supports<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Domino\u2019s<\/td>\n<td>Core product, brand message, and later the ordering experience<\/td>\n<td>U.S. same-store sales rose 14.3% in Q1 2010; by 2019 more than half of global retail sales were digital<\/td>\n<td>A major product reset produced an immediate sales response, followed by years of digital-channel investment<\/td>\n<\/tr>\n<tr>\n<td>Adobe<\/td>\n<td>Perpetual-license software model shifted toward subscriptions and cloud services<\/td>\n<td>Subscription revenue reached $6.13B and 84% of total revenue in FY2017<\/td>\n<td>The revenue mix changed structurally toward recurring subscriptions<\/td>\n<\/tr>\n<tr>\n<td>Microsoft<\/td>\n<td>Strategy and investment moved toward a mobile-first, cloud-first operating model<\/td>\n<td>Commercial cloud revenue reached $51.7B in FY2020, up 36% year over year<\/td>\n<td>The cloud business reached material scale as the strategic pivot matured<\/td>\n<\/tr>\n<tr>\n<td>DBS<\/td>\n<td>Banking processes, customer engagement, data, and operations were digitized<\/td>\n<td>Digital customers reached 62% in 2023 and generated about 3\u00d7 the income of traditional customers<\/td>\n<td>DBS linked digital adoption to customer economics and ROE, not just app usage<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<h2 class=\"wp-block-heading\">What \u201cProven ROI\u201d Should Mean in a Transformation Case Study<\/h2>\n<p class=\"wp-block-paragraph\">A public case study rarely gives you a laboratory-quality ROI calculation. Companies change pricing, products, teams, technology, distribution, marketing, capital allocation, and market focus at the same time. Competitors move. Economic conditions change. A transformation can be important without being the only cause of the result.<\/p>\n<p class=\"wp-block-paragraph\">So when we use the word <strong>ROI<\/strong>, we separate three levels of proof:<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Observed result:<\/strong> a business metric moved after or during the change.<\/li>\n<li><strong>Attributed result:<\/strong> the company or evidence explicitly connects part of the result to the transformation.<\/li>\n<li><strong>Calculated ROI:<\/strong> attributable economic benefit and transformation cost are both known well enough to calculate a return.<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Most public transformation stories reach the first or second level. That is still useful evidence\u2014as long as you do not quietly upgrade it to the third.<\/p>\n<h2 class=\"wp-block-heading\">Use the Scope Design CASE Proof Test<\/h2>\n<p class=\"wp-block-paragraph\">Before you copy a famous company\u2019s playbook or repeat a case-study number in a proposal, run it through the <strong>Scope Design CASE Proof Test<\/strong>. It is a four-part editorial and business check for deciding whether a transformation story is actually decision-useful.<\/p>\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/scopedesign.com\/cms\/wp-content\/uploads\/2026\/11\/scope-article-graphics\/case-proof-test.jpg alt=\"The CASE Proof Test examines what changed, what can be attributed, which outcome signal moved, and what evidence can be inspected.\"  class=\"wp-image-16907\"  width=\"1536\" height=\"1024\" srcset=\"https:\/\/scopedesign.com\/cms\/wp-content\/uploads\/2026\/11\/scope-article-graphics\/case-proof-test-300x200.jpg 300w, https:\/\/scopedesign.com\/cms\/wp-content\/uploads\/2026\/11\/scope-article-graphics\/case-proof-test-768x512.jpg 768w, https:\/\/scopedesign.com\/cms\/wp-content\/uploads\/2026\/11\/scope-article-graphics\/case-proof-test-1024x683.jpg 1024w, https:\/\/scopedesign.com\/cms\/wp-content\/uploads\/2026\/11\/scope-article-graphics\/case-proof-test.jpg 1536w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/><\/figure>\n<h3 class=\"wp-block-heading\">C \u2014 Change: What materially changed?<\/h3>\n<p class=\"wp-block-paragraph\">A new logo is not automatically a business transformation. A new app is not automatically a digital transformation. Name the structural change: business model, product, pricing, channel, process, customer experience, technology platform, organization, or operating system. If you cannot state the change clearly, you are probably looking at activity rather than transformation.<\/p>\n<p class=\"wp-block-paragraph\">This is where broader <a href=\"https:\/\/scopedesign.com\/cms\/strategic-advantage-market-intelligence-business-growth-playbook\/\">business strategy<\/a> matters. The transformation should solve a defined business problem or create a defined advantage\u2014not exist because \u201ctransformation\u201d sounds ambitious.<\/p>\n<h3 class=\"wp-block-heading\">A \u2014 Attribution: What can you responsibly credit?<\/h3>\n<p class=\"wp-block-paragraph\">Read the source closely. Does the company say the initiative drove the result, contributed to it, coincided with it, or simply happened during the same period? Those are different claims. Also ask what else changed: pricing, acquisitions, market demand, economic conditions, product mix, store count, or distribution.<\/p>\n<h3 class=\"wp-block-heading\">S \u2014 Signal: What meaningful outcome moved?<\/h3>\n<p class=\"wp-block-paragraph\">Prefer business signals over applause. Revenue mix, gross profit, recurring revenue, cost-to-serve, retention, same-store sales, qualified conversion, customer lifetime value, return on equity, and productive adoption usually tell you more than impressions, awards, press coverage, or raw traffic.<\/p>\n<h3 class=\"wp-block-heading\">E \u2014 Evidence: Can a reader inspect the proof?<\/h3>\n<p class=\"wp-block-paragraph\">Use the strongest source available: annual report, SEC filing, investor release, measured first-party data, or a documented client case you are allowed to discuss. Include a timeframe and baseline where possible. If the claim traces through three agency blogs to an infographic nobody can find, do not treat it as evidence.<\/p>\n<h2 class=\"wp-block-heading\">1. Domino\u2019s: Fix the Product, Tell the Truth, Then Keep Improving the Experience<\/h2>\n<p class=\"wp-block-paragraph\">Domino\u2019s is useful because the transformation was not merely cosmetic. The company changed its core pizza recipe and launched the \u201cPizza Turnaround\u201d campaign around the problem it was trying to fix. In its <a href=\"https:\/\/ir.dominos.com\/news-releases\/news-release-details\/dominos-pizza-announces-first-quarter-2010-financial-results\" target=\"_blank\" rel=\"noopener\">first-quarter 2010 financial results<\/a>, Domino\u2019s reported that U.S. same-store sales grew <strong>14.3%<\/strong>, saying increased store traffic came from the successful introduction of its new pizza. Revenue for the quarter was up 18.4% versus the prior-year period.<\/p>\n<p class=\"wp-block-paragraph\">That is unusually direct evidence: Domino\u2019s itself connected the immediate sales lift to the product introduction. It still does not prove the recipe alone caused every point of growth\u2014the campaign, pricing, media attention, and operating execution all mattered\u2014but the evidence chain is inspectable.<\/p>\n<p class=\"wp-block-paragraph\">The more important lesson is that Domino\u2019s kept transforming after the reset. By 2019, the company said <a href=\"https:\/\/ir.dominos.com\/news-releases\/news-release-details\/dominos-pizzar-announces-fourth-quarter-and-fiscal-2019\" target=\"_blank\" rel=\"noopener\">more than half of global retail sales came through digital channels<\/a>, with more than 65% of U.S. sales generated digitally. Product quality, brand transparency, ordering technology, loyalty, delivery operations, and digital convenience became part of the same customer system.<\/p>\n<p class=\"wp-block-paragraph\"><strong>CASE takeaway:<\/strong> the transformation was credible because the change was concrete, the immediate result was measured, and the company continued improving the experience rather than treating one campaign as the finish line.<\/p>\n<h2 class=\"wp-block-heading\">2. Adobe: Transform the Business Model, Not Just the Software<\/h2>\n<p class=\"wp-block-paragraph\">Adobe\u2019s shift toward Creative Cloud and recurring subscriptions is a clearer example of business-model transformation. In its <a href=\"https:\/\/www.sec.gov\/Archives\/edgar\/data\/796343\/000079634313000008\/adbe10kfy12.htm\" target=\"_blank\" rel=\"noopener\">FY2012 10-K<\/a>, Adobe reported $673.2 million in subscription revenue and said it expected subscription revenue and recurring revenue as a share of the business to increase because of investments in SaaS and subscription models.<\/p>\n<p class=\"wp-block-paragraph\">Five years later, the model looked structurally different. Adobe\u2019s <a href=\"https:\/\/www.sec.gov\/Archives\/edgar\/data\/796343\/000079634318000015\/adbe10kfy17.htm\" target=\"_blank\" rel=\"noopener\">FY2017 10-K<\/a> reported <strong>$6.13 billion in subscription revenue<\/strong>, up 34% year over year and equal to <strong>84% of total revenue<\/strong>. Product revenue had fallen to 10% of total revenue. Total company revenue was $7.30 billion for the year.<\/p>\n<p class=\"wp-block-paragraph\">The useful metric here is not \u201cAdobe grew.\u201d It is the <strong>revenue mix<\/strong>. The company set out to increase recurring subscription revenue, and the filings show that the way Adobe earned money changed substantially. That is stronger transformation evidence than a broad revenue chart with no connection to the intended change.<\/p>\n<p class=\"wp-block-paragraph\"><strong>CASE takeaway:<\/strong> when the transformation changes the business model, measure whether the economics of the business actually move toward the new model.<\/p>\n<h2 class=\"wp-block-heading\">3. Microsoft: Turn a Strategic Pivot Into a Revenue Engine<\/h2>\n<p class=\"wp-block-paragraph\">Microsoft\u2019s transformation is often reduced to a slogan about \u201cthe cloud.\u201d The more useful evidence starts with the company\u2019s stated direction. Microsoft\u2019s <a href=\"https:\/\/www.microsoft.com\/investor\/reports\/ar14\/\" target=\"_blank\" rel=\"noopener\">2014 Annual Report<\/a> described the company as the productivity and platform company for a \u201cmobile-first and cloud-first\u201d world and reported a $4.4 billion commercial-cloud annual run-rate while outlining continued investment in cloud infrastructure and services.<\/p>\n<p class=\"wp-block-paragraph\">By FY2020, Microsoft\u2019s <a href=\"https:\/\/www.microsoft.com\/investor\/reports\/ar20\/index.html\" target=\"_blank\" rel=\"noopener\">Annual Report<\/a> reported <strong>$51.7 billion in commercial cloud revenue<\/strong>, up <strong>36%<\/strong> year over year. Server products and cloud services revenue reached $41.38 billion, compared with $26.13 billion two years earlier.<\/p>\n<p class=\"wp-block-paragraph\">Do not read that as \u201cthe 2014 strategy caused $51.7 billion.\u201d Microsoft also benefited from market demand, acquisitions, product development, enterprise relationships, datacenter investment, and broader industry migration to cloud computing. The defensible conclusion is narrower and more useful: the strategic pivot became a material operating and revenue reality, not a mission-statement exercise.<\/p>\n<p class=\"wp-block-paragraph\"><strong>CASE takeaway:<\/strong> a strategic transformation should eventually appear in the business mix. If the strategy changes but resource allocation, customer behavior, and revenue do not, the transformation may exist mostly in presentations.<\/p>\n<h2 class=\"wp-block-heading\">4. DBS: Connect Digital Adoption to Customer Economics<\/h2>\n<p class=\"wp-block-paragraph\">DBS is especially useful because the bank tried to quantify the financial value of digitalization instead of celebrating app downloads. In its <a href=\"https:\/\/www.dbs.com\/annualreports\/2023\/cfo-statement.html\" target=\"_blank\" rel=\"noopener\">2023 CFO statement<\/a>, DBS reported that digital customers in its consumer and SME businesses in Singapore and Hong Kong had reached <strong>62%<\/strong> of customers and generated about <strong>three times the income<\/strong> of traditional customers on average.<\/p>\n<p class=\"wp-block-paragraph\">The same statement reported that for 2022 the overall business generated 37% ROE, with the digital segment at <strong>39% ROE<\/strong> compared with <strong>24%<\/strong> for the traditional segment. DBS also described digital customers as more cost-efficient to serve and tied the broader digital transformation to structural improvements in the franchise.<\/p>\n<p class=\"wp-block-paragraph\">This is not a universal banking benchmark. It is DBS\u2019s own segmentation and methodology. That is precisely why it is useful: the company defined what a \u201cdigital customer\u201d meant, compared economic behavior, and used the result to manage adoption. The measurement was part of the transformation, not a slide added afterward.<\/p>\n<p class=\"wp-block-paragraph\"><strong>CASE takeaway:<\/strong> if a transformation is supposed to change customer behavior or operating efficiency, connect adoption to economics. \u201cMore users went digital\u201d is weaker than \u201cdigital customers generated more income at a different cost structure.\u201d<\/p>\n<h2 class=\"wp-block-heading\">What These Four Transformation Success Stories Have in Common<\/h2>\n<p class=\"wp-block-paragraph\">The companies are different, but the evidence reveals five recurring patterns.<\/p>\n<ol class=\"wp-block-list\">\n<li><strong>The change was structural.<\/strong> Domino\u2019s changed the product and experience. Adobe changed the revenue model. Microsoft changed strategy and investment priorities. DBS changed how customers interacted with the bank and how the economics were measured.<\/li>\n<li><strong>The result was connected to the intended change.<\/strong> Each case has a metric that logically belongs to the transformation: same-store sales, subscription mix, cloud revenue, or digital-customer economics.<\/li>\n<li><strong>The transformation continued after launch.<\/strong> None of these stories is a one-and-done redesign. The companies kept investing, measuring, and adjusting.<\/li>\n<li><strong>Measurement was part of the operating system.<\/strong> A transformation is easier to manage when the team can see whether the new behavior is actually happening.<\/li>\n<li><strong>The public numbers still require restraint.<\/strong> Revenue growth and ROE are influenced by more than one initiative. Good evidence improves the decision; it does not eliminate uncertainty.<\/li>\n<\/ol>\n<p class=\"wp-block-paragraph\">For a smaller business, the implication is not \u201ccopy Microsoft.\u201d It is \u201ccopy the discipline.\u201d Before committing to a major change, run enough <a href=\"https:\/\/scopedesign.com\/cms\/7-self-directed-market-research-methods-introverts\/\">market research<\/a> to understand the problem, and use a focused <a href=\"https:\/\/scopedesign.com\/cms\/complete-60-minute-business-audit\/\">business audit<\/a> to make sure you are transforming the actual constraint rather than the part of the company that is most fun to redesign.<\/p>\n<h2 class=\"wp-block-heading\">How to Calculate Transformation ROI Without Lying to Yourself<\/h2>\n<p class=\"wp-block-paragraph\">If you have enough information for a literal ROI calculation, use a simple formula:<\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Transformation ROI = (attributable incremental economic benefit \u2212 transformation cost) \u00f7 transformation cost \u00d7 100<\/strong><\/p>\n<\/blockquote>\n<p class=\"wp-block-paragraph\">If a transformation costs $100,000 and you can reasonably attribute $160,000 of incremental gross profit or cost savings to it over the agreed measurement period, the calculated ROI is 60%. But the hard part is not the arithmetic. It is the word <em>attributable<\/em>.<\/p>\n<p class=\"wp-block-paragraph\">Build the measurement plan before the project starts:<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Baseline:<\/strong> What is the current revenue mix, conversion rate, cost-to-serve, retention rate, cycle time, margin, or adoption level?<\/li>\n<li><strong>Transformation cost:<\/strong> Include software, outside help, internal time, training, migration, incentives, and opportunity cost where practical.<\/li>\n<li><strong>Leading signal:<\/strong> What new behavior should happen first\u2014subscription adoption, digital transactions, qualified self-service, repeat purchase, or faster completion?<\/li>\n<li><strong>Economic outcome:<\/strong> What should eventually improve\u2014gross profit, operating cost, recurring revenue, retention value, or productive capacity?<\/li>\n<li><strong>Attribution method:<\/strong> What comparison can you make? Before\/after, cohort, location, holdout, phased rollout, or another reasonable baseline?<\/li>\n<li><strong>Review window:<\/strong> When is it fair to judge the result, and what evidence would make you stop, revise, or scale?<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Traffic, impressions, awards, press mentions, app-store position, or stock price can be context. They are not transformation ROI by themselves.<\/p>\n<h2 class=\"wp-block-heading\">What Auditing This Exact Article Taught Us<\/h2>\n<p class=\"wp-block-paragraph\">We applied the same evidence rule to this revision. In the 12 complete months from August 20, 2025 through August 19, 2026, this URL recorded only <strong>four GA4 landing sessions<\/strong>: three Direct and one Referral. None was an engaged session and the page recorded zero configured key events. The prior comparison period returned no landing-page rows.<\/p>\n<p class=\"wp-block-paragraph\">Google Search Console returned no exact-page query rows in either 12-month period and currently reports the URL as <strong>Discovered \u2013 currently not indexed<\/strong>. Bing recognizes and has crawled the page but reports zero clicks, zero impressions, and zero anchor count for the exact URL. Ubersuggest returned no exact-page ranking keywords.<\/p>\n<p class=\"wp-block-paragraph\">That does not prove the topic is bad, that readers disliked the page, or that this rewrite will rank. The sample is too small, and Scope Design\u2019s current analytics setup has known attribution and key-event limitations. It supports a narrower editorial decision: preserve the established URL, remove claims we cannot verify, give the page one defensible job, and make every success story inspectable.<\/p>\n<h2 class=\"wp-block-heading\">How to Apply These Examples to Your Own Business<\/h2>\n<p class=\"wp-block-paragraph\">Do not begin by choosing a transformation category. Begin with a business constraint.<\/p>\n<ol class=\"wp-block-list\">\n<li><strong>Name the problem.<\/strong> What business outcome is currently limited?<\/li>\n<li><strong>Find the baseline.<\/strong> What evidence describes the current state?<\/li>\n<li><strong>Choose the smallest structural change that could matter.<\/strong> A pricing model, product promise, workflow, channel, customer path, or operating process may matter more than a broad \u201cdigital transformation.\u201d<\/li>\n<li><strong>Define the signal before you build.<\/strong> Decide what behavior should change first and what economic outcome should follow.<\/li>\n<li><strong>Test the idea before scaling it.<\/strong> Our guide to <a href=\"https:\/\/scopedesign.com\/cms\/foolish-business-ideas-that-made-millions\/\">validating a business idea before betting the business<\/a> is the right next step when the transformation itself is still an assumption.<\/li>\n<li><strong>Review the evidence and decide.<\/strong> Scale, revise, or stop based on the signal\u2014not because the project already consumed time and money.<\/li>\n<\/ol>\n<p class=\"wp-block-paragraph\">Once the change is working and the business is genuinely ready to add capacity, markets, people, or offers, move to a broader <a href=\"https:\/\/scopedesign.com\/cms\/strategic-business-growth-expansion-guide\/\">growth and expansion strategy<\/a>. Transformation should earn the right to scale.<\/p>\n<h2 class=\"wp-block-heading\">Frequently Asked Questions About Business Transformation<\/h2>\n<h3 class=\"wp-block-heading\">What is business transformation?<\/h3>\n<p class=\"wp-block-paragraph\">Business transformation is a material change to how a company creates, delivers, or captures value. It can involve the business model, product, customer experience, processes, technology, organization, or operating economics. The useful distinction is structural change versus routine improvement.<\/p>\n<h3 class=\"wp-block-heading\">What are examples of business transformation?<\/h3>\n<p class=\"wp-block-paragraph\">Examples include Adobe moving from perpetual software licenses toward subscriptions, Microsoft building a cloud-first revenue engine, Domino\u2019s resetting its core product and digital ordering experience, and DBS redesigning banking around digital customer behavior and economics. A strong example includes the change, baseline, timeframe, result, and evidence source.<\/p>\n<h3 class=\"wp-block-heading\">What is a business transformation project?<\/h3>\n<p class=\"wp-block-paragraph\">A transformation project is a coordinated effort to change a material part of the business rather than simply maintain it. It should have a defined problem, owner, scope, baseline, target behavior, economic outcome, measurement method, and decision points for continuing, revising, or stopping.<\/p>\n<h3 class=\"wp-block-heading\">Why do business transformations fail?<\/h3>\n<p class=\"wp-block-paragraph\">There is no single defensible universal failure rate. Common failure modes are easier to act on: solving the wrong problem, starting without a baseline, treating technology as the strategy, changing too many variables without a learning plan, failing to create adoption, measuring vanity metrics, and continuing after the evidence says the approach is not working.<\/p>\n<h3 class=\"wp-block-heading\">How do you measure transformation ROI?<\/h3>\n<p class=\"wp-block-paragraph\">Define the transformation cost, the attributable incremental economic benefit, and the measurement period. Then calculate ROI as (benefit minus cost) divided by cost. If you cannot reasonably separate the transformation\u2019s effect from other changes, report the observed business outcome and attribution limits instead of inventing an ROI percentage.<\/p>\n<h3 class=\"wp-block-heading\">Is digital transformation worth it?<\/h3>\n<p class=\"wp-block-paragraph\">Only when digital change solves a real business constraint or creates a valuable capability. Buying software, rebuilding a website, automating a workflow, or launching an app is not automatically valuable. The case for investment should connect the proposed digital behavior to a business outcome and a measurement plan.<\/p>\n<h2 class=\"wp-block-heading\">The Real Lesson: Transformation Is a Measured Bet<\/h2>\n<p class=\"wp-block-paragraph\">Domino\u2019s, Adobe, Microsoft, and DBS did not win because they followed one universal transformation framework. They changed different things for different reasons. What makes the stories useful is that the changes became visible in business metrics that matched the work.<\/p>\n<p class=\"wp-block-paragraph\">For a smaller business, that is the transferable advantage. Define the constraint, make a structural bet, measure the right signal, and keep attribution honest. A transformation does not need a billion-dollar outcome to be successful. It needs to create more value than it consumes\u2014and leave behind evidence strong enough to make the next decision better.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Four evidence-led business transformation examples from Domino\u2019s, Adobe, Microsoft, and DBS\u2014plus the CASE Proof Test for judging measurable outcomes without overstating ROI.<\/p>\n","protected":false},"author":1,"featured_media":16906,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[119],"tags":[144,629,630,152,631],"class_list":["post-3970","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-strategy-market-intelligence","tag-business-strategy","tag-business-transformation","tag-case-studies","tag-digital-transformation","tag-roi-measurement"],"acf":{"scope_editorial_pick":false},"_links":{"self":[{"href":"https:\/\/scopedesign.com\/cms\/wp-json\/wp\/v2\/posts\/3970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scopedesign.com\/cms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/scopedesign.com\/cms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/scopedesign.com\/cms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scopedesign.com\/cms\/wp-json\/wp\/v2\/comments?post=3970"}],"version-history":[{"count":0,"href":"https:\/\/scopedesign.com\/cms\/wp-json\/wp\/v2\/posts\/3970\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/scopedesign.com\/cms\/wp-json\/wp\/v2\/media\/16906"}],"wp:attachment":[{"href":"https:\/\/scopedesign.com\/cms\/wp-json\/wp\/v2\/media?parent=3970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/scopedesign.com\/cms\/wp-json\/wp\/v2\/categories?post=3970"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/scopedesign.com\/cms\/wp-json\/wp\/v2\/tags?post=3970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}